FAQ's

1. How much is Shipping?

Shipping is calculated once you have reached the first page of check out. Shipping rates are based on the weight, destination and shipping method. You will have the ability to view the shipping charge prior to checkout, and do not have to checkout if you do not agree to the shipping rate. We will ship all orders within the United States via UPS, Signature Required. International Customers have the choice of UPS or USPS (United States Postal Service) shipping. P.O. Box addresses will be shipped via USPS.

2. How long does it take for me to get my order?

We ship out most orders within 48 hours and UPS Ground will take 3 to 5 business days to reach you with in the US. You also have the option of upgrading your shipping to 3 Day, 2nd Day, or Overnight, during checkout - at an additional charge. For more information please see our Shipping and Returns page.  *Once in a while, an item may unexpectedly sell out. In this case, we will hold the order until we get the item back in stock. If we can not get the item for a week or more, we will backorder the item, shipping the rest of your order and ship the backordered item once we get it in.

3. Do you ship International Orders?

Yes, we do! Our international customers save 30% off UPS Posted Rates! Click here for more info on our International shipping. CheapWholesaleJewelry.com will not ship to Africa.

4. What Method of Payments do you accept?

We accept all major Credits Cards as well as Paypal.

 When paying with Paypal, you MUST wait to be redirected back to www.cheapwholesalejewelry.com, after completing payment. If you are not redirected back to us, we will not receive your order!

5. What is your minimum order?

CheapWholesaleJewelry.com has a minimum order of $100 USD. Any order under that amount will be charged a Low Order Fee of $25.00. Should you need to purchase jewelry for yourself, try our retail site: www.summersjewels.com. Summer's Jewels.com has no minimum order and $9.99 shipping with FREE shipping for orders over $100!

6. Where are products manufactured?

We get our products from all over; some from China, some in the U.S. and some we manufacture ourselves.
Be sure to check out our newest products often, as we are always adding all new jewelry.

7. What is your return policy?

If you are unsatisfied with the jewelry items you receive, we accept returns up to 10 days after the order has been delivered to the customer. The process for making a return is as follows:

• You must send an email to orders@cheapwholesalejewelry.com to let us know you making a Return.
• You MUST include a copy of your original invoice in the return box, as well as a note explaining why the jewelry is being returned.
• All items must be returned new and unused in the original packaging.
• We will give a refund, minus shipping & handling and discounts.
• All products must be received back in the original package and condition in which they were shipped.
• CheapWholesaleJewelry.com reserves the right to charge a 30% restocking fee on your order.
  

8. Do you have a physical catalog?

Yes, we do! If you are interested in receiving a catalog, please send an email to info@cheapwholesalejewelry.com and insert CATALOG REQUEST as the subject and include your name, address, city, state, zip & country.

9. Does our jewelry tarnish?

 With all plated jewelry, there is a chance that it will tarnish, but if you take care of it properly, it will last beautifully, for a very long time! Do not ever clean jewelry with abrasives or gold or silver cleaner/polish. All it takes to properly care for any costume jewelry piece is a few gentle wipes with a soft, damp cloth (water only - never cleaning products or chemicals).

 Sterling Silver jewelry will tarnish, as all solid sterling silver jewelry does over time. To clean solid silver jewelry, use a sterling silver polish/cleaner and a soft cloth.

10. Is membership required?

No! You do not need to be a member to buy from us. You do however need to create an account so that we have your shipping and billing information. Upon checkout you will be prompted to either login or create an account.

11. Where are you located?

We are located at 8 Industrial Lane in Johnston, RI. 02919 United States of America. Phone: 800-539-3178 Fax: 401-331-3134

12. Will you drop ship for me?

We will drop ship for customers who can maintain a minimum of $500 USD in orders per week. Contact us if you can meet that requirement and are interested in our drop shipping service.

13. How do I add a Link to CheapWholesaleJewelry.com's Directory of Useful Links?

As we all know, exchanging links with reputable companies can increase any website's popularity with search engines. We will be more than happy to exchange links with your company! Our linking information is as follows:

Title : Cheap Wholesale Jewelry

Url : http://www.cheapwholesalejewelry.com

Description: CheapWholesaleJewelry.com offers wholesale jewelry and costume jewelry at low wholesale prices.

You can supply your linking information to our directory located here: http://www.cheapwholesalejewelry.com/directory/

Once you have added our information to your site and email us with the URL, we will approve your link in our Directory.

14. Do you have advertisement opportunities?

Yes, we do! Please send detailed email to advertise@cheapwholesalejewelry.com describing your business and the type of advertising that you are interested in.We offer Banners Ads, Side Box Ads, and/or Links in our Emails Newsletters.